
| Abdelfattah El Kabbaj PhD student Mohammed V University in Rabat, Morocco |
| Leila El Asri Research & lecturer Abdelmalek Essaâdi University, Tetouan, Morocco. |
Abstract
This study examines the relationship between perceived organizational support (POS), conceptualized as an institutionalized welfare-based form of support, and the expectancy, instrumentality, and valence cognitions of healthcare professionals in Morocco’s Rabat–Salé–Kénitra region. A cross-sectional questionnaire yielded an analytical sample of 100 complete observations, analyzed using partial least squares structural equation modeling (PLS-SEM). POS was positively associated with expectancy (β = 0.309), instrumentality (β = 0.360), and valence (β = 0.330), with bootstrapping indicating p < 0.001 for all three paths. Explanatory power was modest (R² = 0.096, 0.130, and 0.109, respectively). Internal consistency was acceptable for all constructs, although the AVE of POS (0.430) remained below the preferred 0.50 threshold. The findings identify POS as a relevant but partial institutional correlate of motivational cognitions and should be interpreted cautiously given the cross-sectional design and measurement limitations
Keywords: perceived organizational support; expectancy theory; work motivation; healthcare professionals; health-system reform.
References
Armstrong-Stassen, M., & Ursel, N. D. (2009). Perceived organizational support, career satisfaction, and the retention of older workers. Journal of Occupational and Organizational Psychology, 82(1), 201–220. https://doi.org/10.1348/096317908X288838
Bacharach, S. B., Bamberger, P., & Conley, S. (1991). Work–home conflict among nurses and engineers: Mediating the impact of role stress on burnout and satisfaction at work. Journal of Organizational Behavior, 12(1), 39–53. https://doi.org/10.1002/job.4030120104
Blau, P. M. (1964). Exchange and power in social life. Wiley.
Christensen, T., Lægreid, P., & Rykkja, L. H. (2016). Organizing for crisis management: Building governance capacity and legitimacy. Public Administration Review, 76(6), 887–897. https://doi.org/10.1111/puar.12558
Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd ed.). Lawrence Erlbaum Associates.
Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2015). Organizational behavior: Improving performance and commitment in the workplace (4th ed.). McGraw-Hill Education.
Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874–900. https://doi.org/10.1177/0149206305279602
Daniels, K., Watson, D., & Gedikli, C. (2017). Well-being and the social environment of work: A systematic review of intervention studies. International Journal of Environmental Research and Public Health, 14(8), 918. https://doi.org/10.3390/ijerph14080918
Eisenberger, R., & Stinglhamber, F. (2011). Perceived organizational support: Fostering enthusiastic and productive employees. American Psychological Association. https://doi.org/10.1037/12318-000
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500–507. https://doi.org/10.1037/0021-9010.71.3.500
Giauque, D., Ritz, A., Varone, F., Anderfuhren-Biget, S., & Waldner, C. (2011). Putting public service motivation into context: A balance between universalism and particularism. International Review of Administrative Sciences, 77(2), 227–253. https://doi.org/10.1177/0020852311399232
Gouldner, A. W. (1960). The norm of reciprocity: A preliminary statement. American Sociological Review, 25(2), 161–178.
Hair, J. F., Jr., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.). SAGE.
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43, 115–135. https://doi.org/10.1007/s11747-014-0403-8
Kingdom of Morocco. (2023a). Dahir No. 1-22-77 of 9 December 2022 promulgating Framework Law No. 06-22 relating to the national health system. Bulletin Officiel du Royaume du Maroc, No. 7178, 16 March 2023.
Kingdom of Morocco. (2023b). Dahir No. 1-23-50 of 28 June 2023 promulgating Law No. 08-22 relating to the creation of Territorial Health Groups. Bulletin Officiel du Royaume du Maroc, No. 7213, 17 July 2023.
Kingdom of Morocco. (2023c). Dahir No. 1-23-51 of 28 June 2023 promulgating Law No. 09-22 relating to the health-service employment framework. Bulletin Officiel du Royaume du Maroc, No. 7213, 17 July 2023.
Kock, N. (2015). Common method bias in PLS-SEM: A full collinearity assessment approach. International Journal of e-Collaboration, 11(4), 1–10.
Kurtessis, J. N., Eisenberger, R., Ford, M. T., Buffardi, L. C., Stewart, K. A., & Adis, C. S. (2017). Perceived organizational support: A meta-analytic evaluation of organizational support theory. Journal of Management, 43(6), 1854–1884. https://doi.org/10.1177/0149206315575554
Labrague, L. J., & De los Santos, J. A. A. (2020). COVID-19 anxiety among front-line nurses: Predictive role of organizational support, personal resilience and social support. Journal of Nursing Management, 28(7), 1653–1661. https://doi.org/10.1111/jonm.13121
Meyer, J. P., & Allen, N. J. (1997). Commitment in the workplace: Theory, research, and application. SAGE.
Ministry of Health, Morocco. (2016, April 6). Lancement officiel des œuvres sociales. Ministry of Health.
OECD. (2023). Health at a glance 2023: OECD indicators. OECD Publishing. https://doi.org/10.1787/ae3016b9-en
Paarlberg, L. E., & Perry, J. L. (2007). Values management: Aligning employee values and organization goals. The American Review of Public Administration, 37(4), 387–408. https://doi.org/10.1177/0275074006297238
Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879–903. https://doi.org/10.1037/0021-9010.88.5.879
Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698–714. https://doi.org/10.1037/0021-9010.87.4.698
Ringle, C. M., Wende, S., & Becker, J.-M. (2024). SmartPLS 4. SmartPLS. https://www.smartpls.com
Schaufeli, W. B., & Taris, T. W. (2014). A critical review of the Job Demands–Resources model: Implications for improving work and health. In G. F. Bauer & O. Hämmig (Eds.), Bridging occupational, organizational and public health: A transdisciplinary approach (pp. 43–68). Springer. https://doi.org/10.1007/978-94-007-5640-3_4
Shmueli, G., Sarstedt, M., Hair, J. F., Cheah, J.-H., Ting, H., Vaithilingam, S., & Ringle, C. M. (2019). Predictive model assessment in PLS-SEM: Guidelines for using PLSpredict. European Journal of Marketing, 53(11), 2322–2347. https://doi.org/10.1108/EJM-02-2019-0189
Shore, L. M., & Shore, T. H. (1995). Perceived organizational support and organizational justice. In R. S. Cropanzano & K. M. Kacmar (Eds.), Organizational politics, justice, and support: Managing the social climate of the workplace (pp. 149–164). Quorum Books.
Vroom, V. H. (1964). Work and motivation. Wiley.
World Health Organization. (2016). Global strategy on human resources for health: Workforce 2030. World Health Organization.
World Health Organization. (2020). State of the world’s nursing 2020: Investing in education, jobs and leadership. World Health Organization.
Wright, B. E., & Pandey, S. K. (2010). Public organizations and mission valence: When does mission matter? Journal of Public Administration Research and Theory, 20(1), 75–98. https://doi.org/10.1093/jopart/mup006



Comments are closed, but trackbacks and pingbacks are open.